The important stuff
Opening order minimum of $300; reorder minimum of $150. Major credit card, PayPal, company check, or Net30 terms (as established) accepted. Buyer pays shipping. Lead time is 3 to 4 weeks from order placement, unless otherwise stated. All work is handmade and small variations are expected. Recommended retail price serves as minimum advertised price. Ordering from Oxbow Ceramics indicates that you understand and agree to these and additional terms described below.
I'm excited to work with you! Please don't hesitate to get in touch if you have questions or comments.
Designs are to remain the property of Oxbow Ceramics unless decided otherwise in writing and agreed upon by all engaged parties. Custom or private label designs may be an option; contact Megan at firstname.lastname@example.org to inquire.
Returns & cancellations
Cancellations after 7 business days from the order date will be subject to a 10% fee. Returns are available if initiated within 10 business days of receipt, if all items are returned in their original condition. Return shipping is the responsibility of the buyer. All returns are subject to a 20% restocking fee. Returns due to damage after delivery will not be accepted. If items are damaged during shipping, they will be replaced at no additional charge.
I will fully refund or reship items if a package is lost or damaged during shipment. If you have a shipping damage claim, please contact Oxbow Ceramics right away by emailing email@example.com.
Many Oxbow pieces that aren't appropriate for wholesale are available on commission, beginning at a 30/70 split. Custom or private label designs for your shop may also be available. If you're interested in either option, contact Megan at firstname.lastname@example.org to get started.
Interested in stocking more Oxbow work?
Stocking Oxbow work supports a tiny, woman/LGBTQIA-owned business in Olympia, Washington. All of my work is made by hand, using supplies bought from US-based businesses. I keep a small ecological footprint by recycling materials and eliminating new plastic in packaging whenever possible.